Frequently  Asked Questions

There are so many questions that we all have. Like, why do people like boxed macaroni and cheese? But, for all those WrapCulture related, we've got you covered below. 

 

 

How long will it take for my order to arrive?

 

Standard shipping is 7-10 business days for domestic orders. International shipping times vary based on location. But please be patient as COVID 19 can slow some things down. We are all in these things together. We promise we will try our best to satisfy the order in a timely manner. 

 

How can I check the status of my order?

 

Communication is key to any great relationship. We hope to be your go-to for your products in the future so we go the extra mile. Upon placing your order you will receive a confirmation email, along with additional alerts and a tracking number once the status of your order has updated.

 

What is the WrapCulture™ refund policy?

 

Hair extensions are considered hygienic products. We take matters of hygiene and public safety seriously especially during this time of COVID 19 and DO NOT ALLOW returns for the safety of all of our clients. 

 

Can I pay extra to expedite my shipment?

 

Sure! Complete the contact form with your request and we will be happy to get your order to you ASAP. 

 

Do you ship internationally?

 

Yes. We’re worldwide, Baybeee. 

 

How long does the hair last?

 

If installed and maintained properly, your WrapCulture™ extensions can last up to three months. Follow our tips and tricks for how to install, protect and maintain them for the best longevity.